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Emily Gould
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Emily Gould2025-12-18 15:30:222025-12-18 15:30:26Operating hoursChristmas and New Years operating hours
The Seniors Enquiry Line will remain available over the Christmas and New Years period however the programs do not operate on Queensland and Brisbane public holidays or weekends.
Please note that the helplines will have reduced staffing during this period so response time may be slower.
If your enquiry is not urgent, please feel free to email the program and staff will respond when able.
The holiday period can be challenging for some. During this time, several helplines will remain available 24/7 to support those who need support.
If you need someone to speak with, Lifeline has Crisis Supporters available on 24/7. Lifeline can be contacted on 13 11 14 or you can text 0477 13 11 14.
13 YARN is Australia’s first – and only – national Indigenous-led crisis hotline. 13 YARN is a 24/7 national telephone helpline which has been codesigned by Aboriginal and Torres Strait Islander people specifically to help Aboriginal and Torres Strait Islander people.
If you, or someone you know are feeling worried or no good, we encourage you to connect with 13 YARN on 13 92 76 and talk with an Aboriginal or Torres Strait Islander crisis supporter 24 hours a day, 7 days a week.
1800RESPECT will remain open 24/7 to support people impacted by sexual assault, domestic or family violence and abuse. You can contact 1800RESPECT on 1800 737 732.
13QGov
Queensland Government’s concierge service 13QGov (13 74 68) will remain available 24/7. 13QGov connects Queenslanders with the appropriate Queensland Government service.









