About us

What is Seniors Enquiry Line?

Seniors Enquiry Line is a free, state-wide information and referral service funded by the Queensland Government Department of Seniors, Disability Services and Aboriginal and Torres Strait Islander Partnerships.

Anyone can call Seniors Enquiry Line – you don’t have to be a senior.  One call can put you in touch with a real person who can provide information and referrals around topics such as:

  • Concessions
  • Consumer issues
  • Financial services
  • Health
  • Home help
  • Housing options
  • Legal services
  • Scams
  • Social and leisure activities
  • Technology
  • Transport

No question is too big or too small!

Contact us to find out how we can help you.

Community Education

Seniors Enquiry Line is able to provide free, community education to senior’s groups, community centres and retirement villages throughout South East Queensland.

Topics covered include:

  • Scams awareness (overview of scams and how scammers convince us)
  • Social media and online safety
  • Deep dives into specific scams (ie identity theft or investment scams or phishing scams)
  • Concessions and supports available to Queensland Seniors
  • Overview of the supports provided by UnitingCare’s Older Persons Programs (Elder Abuse Prevention Unit, Seniors Enquiry Line and Time for Grandparents)

For more information, see the documents below or contact us on 1300 135 500 or sel@uccommunity.org.au


Seniors Enquiry Line’s Infochat service aims to link Queensland Seniors directly to provide information and updates on supports available to them.

How does it work?

By subscribing for this free service, you will receive a call monthly from one of our friendly helpline staff to check in and have a discussion around the topic of the month.   These calls are a great way to remain up to date on issues which impact Queensland Seniors.

For more information, or to sign up for Infochat, call us on 1300 135 500.