Spotlight on: Queensland’s Elder Abuse Helpline & Prevention Unit

1300 651 192 or (07) 3867 2525

The Queensland Elder Abuse Prevention Unit talks with older people, families, workers and anyone else with concerns about elder abuse. Whether you are in a metro area, the outback, far north Queensland or anywhere else, you can call the Elder Abuse Helpline to talk confidentially about a situation – you can remain anonymous if you like. Elder abuse can take many different forms and it can be difficult to know what to do or where to seek help. The Elder Abuse Helpline can help you talk things through, provide information about the rights of older people and refer you to services that are in your area and appropriate to the situation.

Most commonly elder abuse is financial, psychological or emotional abuse. Financial abuse might be the misuse of a person’s bank card, using a Power of Attorney for personal gain or coercing someone to give you money. Psychological abuse could be shouting at, intimidating, pressuring or degrading an older person. In other situations, elder abuse can take the form of physical, social or sexual abuse, as well as neglect.

In addition to the Helpline, the Elder Abuse Prevention Unit also:

  • Connects with community groups and workplaces to raise awareness of how to recognise and respond to elder abuse
  • Publishes comprehensive elder abuse statistics in its Year in Review available via the website (view here).

If you are interested in anything the Elder Abuse Prevention Unit does, anyone can call the Elder Abuse Helpline on 1300 651 192 or from interstate on (07) 3867 2525