Financial First Aid

Phone: 1800 007 007

The Financial First Aid line is available to take your call from 9:30am to 4:30pm, Monday to Friday.

Financial hardship affects many levels of society and can directly impact on a healthy wellbeing. UnitingCare Community operates a state-wide financial counselling program that provides people in financial distress with financial assistance and advice.

UnitingCare Community financial counsellors help people with a wide range of financial problems. As well as encouraging clients to get out of the cycle of debt and take control of their finances, assistance is provided through education, counselling and acting on consumer rights.

Financial counsellors are on the ground, fighting the battle with clients, using exceptional negotiation and advocacy skills to negotiate with often un-sympathetic creditors.

Financial counsellors provide community education to a range of community and professional groups including schools, TAFEs, community centres, government and non-government community agencies.

By having accredited financial counsellors, ensures UnitingCare Community is positioned to offer quality financial counselling services to the community, particularly assisting large organisations in the burgeoning area of early intervention prevention, debt repayment plans and consumer credit issues.

Progressive organisations such as Origin and Ergon Energy have identified financial counselling as an effective and community-minded alternative to traditional debt collection.

If you are in need of emergency financial advice please call our Financial First Aid line on 1800 007 007.