The Commonwealth Ombudsman considers and investigates complaints about Australian Government departments and agencies. The Commonwealth Ombudsman is also the Defence Force Ombudsman, the Immigration Ombudsman, the Law Enforcement Ombudsman, the Postal Industry Ombudsman and the Taxation Ombudsman.
The Credit Ombudsman Service is a free and independent External Dispute Resolution scheme. It provides consumers with an alternative to legal proceedings for resolving disputes with COSL Members operating in the Credit marketplace.
The Energy and Water Ombudsman Queensland (EWOQ) is a free, fair and independent dispute resolution service if you are unable to resolve a complaint with your electricity, gas or water supplier. With offices in Brisbane, Rockhampton and Cairns they can work directly with you and your supplier to investigate and resolve complaints.
The Fair Work Ombudsman is an independent statutory office created by the Fair Work Act 2009 to promote harmonious, productive and cooperative workplace relations and ensure compliance with Commonwealth workplace laws. Find out more about our role here.
The Postal Industry Ombudsman (PIO) is an independent body that investigates complaints about the postal and courier industry.
The Private Health Insurance Ombudsman (PHIO) provides an independent service to help consumers with health insurance problems and enquiries.
The Queensland Ombudsman’s Office is an independent complaints investigation agency. Our role is to make sure that our public agencies (state government departments and bodies, and local councils) act fairly and make the right decisions for Queenslanders.
The Tribunal is an independent dispute resolution body which deals with a diverse range of superannuation-related complaints and offers a free, ‘user-friendly’ alternative to the court system.
The Telecommunications Industry Ombudsman is a free and independent alternative dispute resolution scheme for small business and residential consumers in Australia with unresolved complaints about their telephone or internet services.