Womens Infolink

Community Services

Womens Infolink

Phone: 1800 177 577
Website: http://www.qld.gov.au/community/women/women-infolink/index.html

Women?s Infolink is the information and referral arm of the Office for Women. It provides a statewide free and confidential information and referral service about community services and government agencies supporting women.

Aged Care Assessment Team

Phone: 1800 200 422
Website: http://www.myagedcare.gov.au/#!/eligibility-and-assessment/acat-assessments

My Aged Care can help you find information about the services you need and what to do to recieve them.

Ph: 1800 200 422

8am – 8pm Monday – Friday & 10am – 2pm Saturday

Anglicare Southern Queensland

Phone: 1300
Website: http://www.anglicaresq.org.au

Anglicare Southern Queensland is an Anglican not-for-profit organisation providing caring and supportive services to the community. They are member of the Anglicare Australia network and bring together into one organisation the combined strengths and heritage of St Luke?s Nursing Service, and Anglican Care of The Aged.

They deliver Community Care as far north as Townsville, as far south as Coolangatta and across Queensland South West, helping clients maintain their independence and live a healthier life in their own homes.

Anglicare Southern Queensland offers fully accredited Residential Aged Care, with varying accommodation and care services available, including low care, high care, respite and special care. They also offer Independent Living opportunities from many of the residential sites.

Blue Care

Phone: 1300 258 322
Website: http://www.bluecare.org.au/

Blue Care started as the Blue Nursing Service in 1953 and has grown into one of Australia’s leading providers of community health and residential aged care, caring for more than 12,500 people every day.

We are one of the many not-for-profit organisations that provide health care as part of UnitingCare Queensland, a network of Uniting Church agencies dedicated to assisting individuals, families and communities.

Carer Gateway

Phone: 1800 422 737
Website: https://www.carergateway.gov.au/

Carer Gateway is a national online and phone service that provides practical information and resources to support carers. The interactive service finder helps carers connect to local support services.

Carers Queensland

Phone: 1800 242 636
Website: http://www.carersqld.asn.au/

Carers Queensland is the peak body representing and advocating on behalf of carers throughout Queensland.

We work collaboratively with the Carers Associations in each state and territory and our partners to influence the development of policies and essential services at a state level.

Our core work includes:

  • representing the voice of carers
  • raising awareness of carers and caring in our communities
  • research, policy development and effective advocacy
  • providing quality services and programs to support the needs of carers and the people they care for

Commonwealth Respite and Carelink

Phone: 1800 052 222

Commonwealth Respite and Carelink Centres provide free and confidential information on local carer support, disability and community services. Centres are located throughout Australia and you can contact your nearest Centre by
phoning 1800 052 222 (Freecall except from mobile phones).

Community Visitors Scheme

Phone: 1300 610 610
Website: http:// www.anglicaresq.org.au

Anglicare is able to offer the Community Visitors Scheme (CVS), a federally funded initiative that has been running for 20+ years. Volunteer visitors are matched up with clients and visits are scheduled regularly (ideally fortnightly but can be weekly) for the purpose of building friendship and companionship. Visits can be spent in conversation, watching sports fixtures, reading out loud, playing board/card games, etc. There is no cost for CVS.

Within Residential Aged Care facilities visits can be 1:1 or groups of 2 or more residents to one visitor. The only restriction to residents is that they must be over 65. If you or a family member are interested in becoming a client of CVS or a volunteer, give us a call on 1300 610 610 or send an email through to CVS@anglicaresq.org.au. This is one of the few services that does not need to go through My Aged Care.

Within the community visits are 1:1. CVS recipients must be over 65 years and they must be receiving a Home Care Package. Regardless of the package provider CVS visits can be set up. There is no cost to the package nor is there any cost to the package provider. Visits do not replace any of the services provided under the package but rather enhance the service. . If you or a family member are interested in becoming a client of CVS or a volunteer, give us a call on 1300 610 610 or send an email through to CVS@anglicaresq.org.au. Again, this is one of the few services that does not need to go through My Aged Care.

Areas that Anglicare provides CVS visits are Brisbane, Gold Coast, West Moreton, Caboolture, Sunshine Coast, Darling Downs, Wide Bay, Townsville and Roma.

Home Assist Secure

Website: http://www.hpw.qld.gov.au/aboutus/ReportsPublications/FactSheets/Pages/HomeAssistSecure.aspx

Home Assist Secure is a State Government program administered in Queensland by the Department of Housing. The Home Assist Secure service aims to remove some of the practical housing-related difficulties experienced by older people and people with a disability who wish to remain living in their home.


Phone: 131114
Website: http://www.lifeline.org.au

Lifeline was founded in 1963 by the late Reverend Dr Sir Alan Walker, after he received a call by a distressed man, who three days later took his own life. Determined not to let loneliness, isolation or anxiety be the cause of other deaths, Sir Alan launched a crisis line, which operated out of the Methodist Central Mission in Sydney.

MensLine Australia

Phone: 1300 789 978
Website: http://www.menslineaus.org.au

Mensline Australia is a dedicated service for men with relationship and family concerns.


Phone: 1800 692 273
Website: http://www.ozcare.org.au

Ozcare is a not for profit organisation of caring individuals delivering innovative and superior health and human services to Queenslanders through the provision of aged care and community care incorporating health and support services. Ozcare’s diverse range of services can be packaged together to suit individual needs.

RSL Care

Phone: 07 3251 6200
Website: http://www.rslcare.com.au

RSL Care is one of Australia’s most respected, not-for-profit providers of HomeCare, retirement living and residential care to the ex-service and wider communities.

UnitingCare Community

Phone: 07 3250 1900
Website: http://www.uccommunity.org.au

unitingCare Community has 11 geographical centres located across Queensland serving both rural and urban communities. These centres each operate the 24-Hour Crisis Counselling Line, face-to-face counselling services, group and therapeutic programs, community services and retail outlets selling recycled goods and clothing. They also keep a pulse on the local communities they serve.

Veterans Support Centre

Phone: 07 5559 5022
Website: http://www.currumbinrsl.com.au/facilities/veteran-support-centre/

The Veterans’ Support Centre provides professional advice and assistance to veterans, serving members, ex-members of the Defence Forces and their dependants, seeking to obtain entitlements under the Veterans’ Entitlements Act 1986 as Amended (the ACT) and from the Military Compensation and Rehabilitation Scheme.

Volunteering Queensland

Phone: 07 3002 7600
Website: https://volunteeringqld.org.au/web/

Volunteering Queensland is a community organisation funded by state and federal grants, and serves as the peak body for volunteer activities in Queensland.


Seniors Enquiry Line is funded by the Queensland Government and operated by UnitingCare.
The materials and information included on this website are provided as a service to you and do not necessarily reflect endorsement by the Seniors Enquiry Line Program. The Seniors Enquiry Line is not responsible for the accuracy of information provided from outside sources. The information provided is a guide only and should not be substituted for independent legal advice. Groups and workshops promoted on this website are for your information and are not coordinated by or connected to Seniors Enquiry Line Program in any way unless specified.