Phone: 1300 699 159

Cutting edge technology paired with people power deliver Australia’s best monitored personal emergency alert system, Australia-wide coverage: No longer be restricted to “at home” use, safeTwear goes with you via GPS/Satellite
• The world’s smallest and smartest fall detection and medical pendant.
• Automatic fall detection: A detected fall automatically connects to our 24/7 response and monitoring centre.
• 2 way voice communication: Speak and hear directly through the pendant.
• Medical alert button: Traditional button push for help as well as fall detection.
• Australia-wide coverage: No longer be restricted to “at home” use, safeTwear goes with you via GPS/Satellite tracking
• Perfect for anybody concerned about their ability to react or recover from dangerous situations; eg falls, confusion, being lost, heart conditions etc.
• A simple press of the button alerts team members to your situation or our fall alert system will automatically alert our emergency care centre.
• A trained member of our EMS Team will stay on the line with you until help arrives.
SENIORS ONLY OFFER: Over 65? Call 1300 699 159, quote smoffer18 You may qualify for a FREE safeTwear pendant and KeySafe.

My Rights QLD – A Disability Rights Guide


This free online guide offers information to help you understand and exercise your rights in Queensland. Accessible on a computer, smartphone or tablet device.
DL Marketing My Rights Qld for upload
My Rights Qld is an online guide providing information for Queenslanders with disability.
My Rights Qld can help you:
• understand your rights in relation to a wide range of topics, including the NDIS, decision-making, health, mental health, housing, discrimination and more
• understand how to get help and how to make a complaint
• connect with organisations that can support you to protect your rights.

Commonwealth Home Support Program

Phone: 1800 200 422

You may be eligible under the Commonwealth Home Support Programme if you are:

having trouble doing everyday activities without help, and
need support to live independently in the community
and are:

65 years or older (50 years or older and identify as an Aboriginal or Torres Strait Islander person) or
50 years or older (45 years or older for Aboriginal and Torres Strait Islander people) and on a low income, homeless or at risk of being homeless.
If you have been injured or hospitalised you may be eligible for extra services through the program for a short time to help you get back on your feet after you return home.

Private Health Insurance Ombudsman

Phone: 1300 362 072

The Private Health Insurance Ombudsman (PHIO) provides an independent service to help consumers with health insurance problems and enquiries.



SCAMwatch is a website run by the Australian Competition and Consumer Commission (ACCC). SCAMwatch provides information to consumers and small businesses about how to recognise, avoid and report scams.

Many scams originate overseas or take place over the internet, making them very difficult to track down and prosecute. If you lose money to a scam, it is unlikely that you will be able to recover your loss. The ACCC publishes this website to help consumers recognise and prevent scams.

The ACCC’s roles extend beyond preventing scams and include other areas of consumer protection, infrastructure regulation, cartels and other forms of anti-competitive conduct. See the link below for more information on the ACCC.

Community Flyer – Transitcare

Phone: 1300 153 636

We provide a pre-booked door to door shared transport service for the transport disadvantaged, frail aged and younger disabled people and their carers who live in the Logan & Brisbane South areas.

Brisbane Seniors Online

Phone: 3393 2225

Over 50 and need help with how to use your computer? Brisbane Seniors OnLine can help with affordable, one-on-one tuition in your home using your own computer.

We can help you become more familiar and confident with your computer. Learn how to send emails and photos to friends and family. Discover how to use Skype to keep in contact with relatives and friends around the world. Ensure your computer is secure and much more!

BSOL provides affordable computer tuition for the over 50s throughout the greater Brisbane area. We use patient and empathetic volunteer mentors, to provide a unique service to help seniors like you learn how to use computers and access the internet, in your home using your own computer.

A small yearly fee of $40 will cover twelve months support from a BSOL Volunteer mentor. There is also a nominal joining fee of $20. We are also looking for new mentors to pass on their valuable expertise to seniors in their own community

BSOL relies on volunteer mentors to teach seniors in Windows, Apple Mac computers, iPad and Android tablets, as well as smartphones. Volunteer mentors join for free and can participate in advanced training on new technologies. Initial training is provided and membership also entitles you to join our special interest groups such as digital and video photography, Apple technology, and our Mentor Support Group.

To learn more about how we help seniors to get on line, or to become a volunteer mentor, contact BSOL on (07) 3393 2225 or visit our website

13 Health

Phone: 13 43 25 84

13 Health

WROCCS Seniors Computer club

Phone: 0411 806 154

WROCCS has been the leading seniors computer club in the South-east Brisbane area for 14 years and has gained a reputation as a great learning environment for seniors.WROCCS is a not-for-profit organisation and all coaches and helpers are volunteers so that a very low level of fees for tuition is able to be maintained.The annual subscription for Membership is only $10. Although our Coaches are volunteers, they have a wealth of knowledge and experience and are skilled in the subjects they teach. Also, being seniors themselves they are able to provide a friendly and caring environment in which to learn. WROCCS offer a Basic Computer course for beginners coming to grips with technology for the first time following on to Windows 7, 8 and 10 operating systems and applications including Microsoft Word, Excel and Power Point.

Member of the Australian Seniors Computer Clubs Association. Apple/Mac operating systems including iPads, iPhones and Mac computing are now a major part of our tuition. The many different aspects of the Internet and Email are also well covered. WROCCS also provides tuition in Tablets and Smart Phones in Android, Microsoft and other operating systems. Digital Photography is a continuous course and Family History is a popular interest group using the Legacy 8 programme. With rapid changes to technology and what people want to learn, WROCCS now offers ?One on One? tuition of one coach and one student for a one hour session. This enables the student to nominate a subject from a list of approx. 30 different items and concentrate on the particular segment that is most important to them. This type of learning has proven extremely popular and is now a major part of our tuition.

Wroccs Training Base is located in Wynnum and easy parking is available right outside the premises.



Phone: 1800 603 377

With over 2.5 million users globally, Tunstall Healthcare is the market leading provider of telecare and telehealth solutions. Tunstall offers a truly end-to-end solution; encompassing software and hardware development, world-leading manufacturing and technical standards, unsurpassed installation, maintenance and customer service and an uninterrupted 24 hour Australian based monitoring service centre.

Queensland Government UnitingCare Community

Seniors Enquiry Line is funded by the Queensland Government and operated by UnitingCare Community.
The materials and information included on this website are provided as a service to you and do not necessarily reflect endorsement by the Seniors Enquiry Line Program. The Seniors Enquiry Line is not responsible for the accuracy of information provided from outside sources. The information provided is a guide only and should not be substituted for independent legal advice. Groups and workshops promoted on this website are for your information and are not coordinated by or connected to Seniors Enquiry Line Program in any way unless specified.