We often think of scammers as anonymous people who contact us by telephone or email however scammers still approach people in person. Emily from Seniors Enquiry Line has a personal definition of scams – a scammer is anyone that uses deception to take advantage of us.
Seniors Enquiry Line recently facilitated a scams awareness information session which was attended by a small group of five people. This information session turned into a discussion about tradespeople scams when 3 out of the 5 participants disclosed their experiences being taken advantage of by tradespeople.
The helpline operates at the Seniors Enquiry Line regularly receive calls from Seniors seeking help to find tradespeople. Though we can’t make recommendations, we are happy to assist to find reviews and provide you with several options that you can contact to discuss specifics and organise quotes.
So, how can you protect yourself from becoming a victim of a tradesperson scams?
- Be incredibly cautious of door-to-door tradespeople.
- Search for independent reviews (don’t just trust the reviews on their Facebook or website)
- Get a full quote in writing
- Check that they are registered with Queensland Building and Construction Commission and that they have an ABN
If you would like to make a complaint about a tradesperson you can contact the Office of Fair Trading on 13 74 68.
If you have any concerns that you have been taken advantage of by a tradesperson or you want help to search for reviews, you can contact the Seniors Enquiry Line on 1300 135 500.