Scams and fraud

There are literally hundreds of thousands of scams and new ones emerge all the time. However, many of them have similar approaches and techniques. While the number of different types of scams may seem daunting, it often comes down to a few simple steps that you can take to avoid them! There are some very useful resources listed below, which can help you recognise and avoid a scam when you see it!

Scamwatch and the Australian Competition & Consumer Commission (ACCC)

The following video helps raise awareness about the most common types of scams and what you can do to protect yourself:

Consumer Issues

All consumers have rights when purchasing goods and services. The Australian Consumer Law describes these rights, formally known as ‘consumer guarantees’. There are many great resources available to provide information on common consumer issues, whether it is about cancelling a service, returning a faulty product or reporting an unsafe product. Some of these useful resources are: